Archive for the ‘User Conference’ Category

Our Customers take Center Stage

Tuesday, October 30th, 2012
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Last week, Constellation customers gathered in Baltimore for our final Customer Summit of 2012. Each summit included informative training sessions on NEWSTAR and BuildTopia systems, as well as networking opportunities amongst fellow builders. This year, we decided to host our customers at our regional offices in Toronto and Baltimore to provide some insight into how Constellation works, as well as to keep the event as interactive as possible: as you can see above, there was no room for the photographer!

The day’s sessions included a Product Roadmap for 2013, as well as updates and training regarding NEWSTAR and BuildTopia. Customers were treated to a networking dinner after each day of training, where we relaxed and enjoyed some wonderful meals at the Woodberry Kitchen.

We also awarded some prizes:

Mark Baysden of DSLD Homes was presented with an iPad for submitting the most SSRS Reports in our recent contest (photo below). Jared Rogers of Simmons Homes was the lucky winner of a Microsoft Surface, simply for registering early for the NEWSTAR Summit. And Michelle Jungers of Grand View Builders took home the “early bird” Surface at the BuildTopia Summit.

Here are some comments from our builders who made the trek:

“Talking with other builders and how they do things was very helpful.” – Grand View Builders

“I found the summit very informative and useful. I look forward to us implementing some of the new applications.” – Simmons Homes

“One on one time with Constellation folks is invaluable.”Embassy Homes

A huge Constellation thank you goes out to all the builders who attended our Customer Summit. We strive to ensure that all of our customers are maximizing the value they receive from their investment in our software.

If you missed the summit, or would like to be informed of upcoming summits, please let us know!

Customers' corner: chatting, networking, learning!

Customer service review from our award-winning support team

Mark wins an iPad for submitting SSRS reports for the NEWSTAR Community


The Constellation team pep talk!

NEWSTAR Users Converge for 2012 Customer Summit

Tuesday, June 19th, 2012
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NEWSTAR users from Ontario and beyond joined Constellation’s experts for a full day of networking and learning at the Kingbridge Conference Centre in King City on Wednesday, June 13. Constellation was thrilled to host 75 attendees from over 30 organizations, at an event geared towards helping current customers to maximize the software they already have – and to provide sneak peeks at the NEWSTAR enhancements that will be rolling out in the months to come.

Constellation is always listening for customer feedback, providing service, support, and opportunities to learn through a range of channels, culminating in regional summits. A number of speakers provided insights, including NEWSTAR experts and vendors highlighting software that integrates directly and seamlessly with NEWSTAR.

Blayne Parrish of Center6 demoed InformXL; helping to ensure that NEWSTAR users are using the tool to its full potential, generating reports from their NEWSTAR system in real time. John Linney of Tarion discussed MyHome, a digital platform that allows new home buyers to ensure their warranties are being upheld to legal standard. And Chang Su impressed wide-eyed builders with customizable user-controlled 3D walkthroughs of new homes. Center6’s InformXL is currently offered in NEWSTAR, with version 2.0 on the way; Tarion’s MyHome will be a big part of the next release of NEWSTAR; and Constellation is currently testing Your Home 3D with NEWSTAR.

Customers eagerly networked, discovering new ways to utilize their NEWSTAR solution that they may not have considered – furthering the NEWSTAR community through shared information and ideas. Constellation’s development team was all ears, listening for where their attention should be placed next.

Constellation’s next NEWSTAR Regional Customer Summits will be taking place in Baltimore, MD and Dallas, TX this coming fall – details to follow.  Also, customer feedback from the Summit suggested a high level of interest in a North America-wide multi-day customer summit. If you would be interested in a larger-scale summit, please contact Cathy Kotsopoulos.

NEWSTAR is a comprehensive suite of integrated software modules for homebuilders, all designed to help you increase sales, and enable you to earn more on each home with more satisfied customers.

NEWSTAR customers can access slides from the day’s keynote speakers by following this link and logging into the Client Care Center. Constellation is always available to customers through the Client Care Center, and group discussions are welcome through the private NEWSTAR LinkedIn community and the public forum of Twitter.

2011 Toronto Regional Conference

Monday, May 9th, 2011
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Constellation HomeBuilder Systems is pleased to invite you to our one-day Regional Conference on May 17, 2011 at the Hilton Garden Inn Toronto/Vaughan.

REAL SOLUTIONS, REAL-TIME
~ Learn About the Latest Product Development and Solutions Roadmap ~
~ Network with Fellow Industry Professionals ~
~ Discover How Others Use Constellation to Improve Operations ~
~ Learn How to Turn Your Website into an Effective Tool ~
~ Discuss How to Get the Most from Your System ~

With a wide range of sessions, this event will cover everything from new product development and future product plans, to overall best practices.

Each in-depth session is designed to help YOU achieve more with your Constellation HomeBuilder software, and reach new levels of success.

Our User Conferences are an important part of our continued commitment to be a responsive and valued information partner, and have a proven track record for offering valuable tips and advice. The interactive nature of this conference makes it a truly effective learning experience for you and your staff.

Conference Details

When:  Tuesday, May 17, 2011
Time:    8:00AM – 4:00PM
Where: Hilton Garden Inn Toronto/Vaughan

If you have any questions about the user conference, please contact Cathy Kotsopoulos via email or by phone at (888) 723-2222 ext 6140. 

2010 Constellation Virtual Customer Conference is Underway

Monday, May 10th, 2010
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Today is the first of our 5 day virtual customer conference at Constellation HomeBuilder Systems.  We just wrapped up 8 simultaneous product update sessions for each of our major customer bases.  These sessions covered recent enhancements and updates to our award winning software for homebuilders and included a summary of the next generation of homebuilding software.

If  you haven’t registered yet, please register now.  We have guest speakers and industry consultants joining us in sessions for the remainder of the week.  We also have some free training sessions to cover specific topics in each product and help you get the most out of your software investment.

Enjoy the sessions. Learn from the experts. Let us know what you think.

Constellation 2010 Virtual Customer Conference

Tuesday, April 20th, 2010
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We have a great virtual customer conference planned for May 10-14th.  This is our largest virtual customer conference ever with over 30 sessions, guest speakers, industry experts, Constellation staff and many opportunities for builders to learn from their peers.

We’ll cover many recent enhancements in our home building software solutions and offer product training sessions as well.  For a detailed agenda and registration information, please click on the link below.

Register Now

Constellation User Conference – Large Builder Roundtable Discussion

Friday, April 24th, 2009
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We had a number of medium and large volume builders discussing everything from the recent stimulus programs, selling new homes, doing more with less, implementing software systems, working with trades and suppliers, vendor portals, home builder websites, the impact of green building on home builders. Some of the builders share their success stories in the current market and how they are leveraging technology to do more with less.







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Constellation User Conference – Get the Information You Need from Your Accounting System

Friday, April 24th, 2009
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As a follow-up to our Coping with Financial Distress webinar from last August, this session will help Canadian and US builders identify how to analyze those ratios that are the most important in running their business. Using the information from your accounting systems can help you improve your bottom line and increase your profits. In addition, timely communication to lenders from their builders will help ensure viable financing solutions. Steve Hays and Felicia Malter, Partners in the Home Builder Services Group at RubinBrown LLP, will also share some information about what financial reporting might look like as we prepare for better times.







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Constellation User Conference – Implementing a Purchase Order System

Friday, April 24th, 2009
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Many builders, both small and large, can achieve cost advantages and improved forecasting using purchase orders. In this session, builders will learn how to reduce costs as a result of issuing purchase orders and paying trades without relying on completion slips and invoices. Even if you are already using purchase orders for your trades, this session will provide additional opportunities for process improvement.







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Constellation User Conference – Online Homeowner Warranty and Maintenance

Friday, April 24th, 2009
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Now that the housing boom is behind us and the entire industry is dealing with a new reality, managing warranty and service costs is very important. In this session, we’ll show you how many builders have reduced their warranty and service costs, and improved customer satisfaction and referrals with small investments in online homeowner manuals, maintenance guides, newsletters and service request portals.


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Constellation User Conference – Small Builder Roundtable Discussion

Friday, April 24th, 2009
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Similar to the Large Builder Roundtable this group provided an inside look at small and medium sized builders discussing the recent stimulus programs, selling new homes, doing more with less, implementing software systems, working with trades and suppliers, vendor portals, home builder websites, and the impact of green building on home builders. Each builder describes their experiences dealing with conditions in their market and how they use technology and processes to do more with less.







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