While attending a session entitled Creating and Maintaining Company Value presented by Ron Robichaud at the 2008 Pacific Coast Builder Conference in San Francisco he says Information management systems are the second most important components in operational excellence.
“The second most important tool to achieve and maintain operations excellence is information. Now there are a number of providers who are actually successfully electronically integrating the full complement of sales and marketing, operations, production, service and financial functions into a seamless flow of live information readily accessible and useable to all parties as well as customer friendly. Every builder is painfully aware of the costs generated by inaccurate plans, incomplete budgets, poor schedules, information slipping between the cracks, poor communication within the organization as well as with vendors, trades, and homebuyers. All of the above is a function of information management. The role of effective information processing, distribution and flow in creating and maintaining a well run company cannot be over-emphasized. A consistently superior financial performance is not usually the result of some single secret formula or weapon, but rather the result of doing many things right, and the single most important way to do that is by managing information.”
Ron Robichaud
2008 PCBC
San Francisco
